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Our Patient Portals

Membership Portal
Patient Portal
Which portal do I need?

For any need regarding your Direct Primary Care membership plan, you want the Membership Portal. Otherwise, you want the Patient Portal.

Patient Portal

Membership

  • What is the membership fee?

    A membership plan is a 12-month contract. The membership fee is the contract’s annual cost, and it is not a “subscription” fee. We give you the option of paying this annual cost in 12 monthly installment payments or as a single payment at a 10% discount. The membership fee is due on the start date…

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  • Managing My Membership

    You may update your Direct Primary Care (DPC) enrollment by using the self-service membership portal. Managing your membership is simple, given two things: To access your membership account, use the “Membership Portal” link found above or at the top of any page on our website. You will first be asked to enter your registered email…

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  • Online Enrollment Tips

    Enrolling in a Direct Primary Care (DPC) membership is as simple as completing the online enrollment form. As simple as it is, there are, however, a couple of things that must be properly selected for your enrollment to be completed correctly. Please carefully follow the instructions outlined below to ensure there are no issues in…

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  • Can I use my HSA card to pay membership fees?

    Yes, we do have families that use an HSA credit card for payment of their membership fees. We advise you to consult with your plan’s sponsor to verify that membership or “concierge” fees are payable under your plan’s rules, and know that you are solely responsible for your decision to use an HSA credit card…

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  • Can I use my HRA funds to pay membership fees?

    No. Under current law, membership and/or “concierge” fees are not reimbursable with the funds in an HRA plan. Please contact your local, state, and federal representative(s) to push for the necessary legal changes to allow these fees to be reimbursed under HRA plans.

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  • Can I use my insurance to pay membership fees?

    No. The recurring membership fee is cash-only and is not billable to any third-party payor.

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  • Can I use my insurance for services not included in my membership?

    Yes. You may use your “insurance” for services rendered by providers outside of our office, e.g. lab testing and diagnostic imaging. We can keep your policy information on file for inclusion in the prescriptions, orders, and referrals we write for services not provided by us. If you do choose to use your insurance for an…

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  • Getting Enrolled in Membership

    Being an established, active patient of Vibrant Kids Pediatrics requires enrollment in a Direct Primary Care (DPC) membership plan. A membership plan is an annual contract that gives you access to all the services covered by the plan. Our DPC membership contract is provided for your approval during the enrollment process. You—as the parent or…

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