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Our Patient Portals

Membership Portal
Patient Portal
Which portal do I need?

For any need regarding your Direct Primary Care membership plan, you want the Membership Portal. Otherwise, you want the Patient Portal.

Patient Portal

DPC FAQs

  • What is the membership fee?

    The membership plan is a 12-month contract. The membership fee is the contract’s annual cost, and it is not a “subscription” fee. You have the option of paying this annual cost in 12 monthly installment payments or as a single payment at a 10% discount. The membership fee is due on the start date of…

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  • Can I use my HSA card to pay membership fees?

    Yes. We have families using an HSA credit card for the payment of their membership fees. We advise you to consult with your plan’s sponsor to verify that membership or “concierge” fees are payable under your plan’s rules, and know that you are solely responsible for your decision to use an HSA credit card for…

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  • Can I use my HRA funds to pay membership fees?

    No. Under current law, membership and/or “concierge” fees are not reimbursable with the funds in an HRA plan. Please contact your local, state, and federal representative(s) to push for the necessary legal changes to allow these fees to be reimbursed under HRA plans.

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  • Can I use my insurance for services not included in my membership?

    Yes. You may use your “insurance” for services rendered by providers outside of our office, e.g. lab testing and diagnostic imaging. We can keep your policy information on file for inclusion in the prescriptions, orders, and referrals we write for services not provided by us. If you do choose to use your insurance for an…

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  • Can I use my insurance to pay membership fees?

    No. The recurring membership fee is cash-only and is not billable to any third-party payor.

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