The patient portal allows us—both you, the patient family, and we, the Care Team—to interact electronically with one another in a secure, HIPPA compliant way. charmPHR provides for the sharing of office visit summaries, documents, lab results, etc.; direct messaging; allowing you to request prescription refills and appointments; and to pay account balances online. The portal is about making ourselves and the information about your family’s health care more readily accessible to you on your schedule. Unless there is a demonstrable hardship, we ask that all patient families establish and use a patient portal account.