FAQs

Portal

Why should I use the patient portal?

The patient portal allows us—both you, the patient family, and we, the Care Team—to interact electronically with one another in a secure, HIPPA compliant way. charmPHR provides for the sharing of office visit summaries, documents, lab results, etc.; direct messaging; allowing you to request prescription refills and appointments; and to pay account balances online. The portal

Why should I use the patient portal? Read More »

Portal

I didn’t know a message was sent to my portal account.

Every time a new message, document, lab, invoice, etc. is posted or shared to your patient portal account, a notification email is sent to the email address associated with your account. If you did not receive this email, the notification was either sent to your junk or span folder or you—not recognizing the sender—deleted it

I didn’t know a message was sent to my portal account. Read More »

Resources

What do you mean by “third-party payer”?

“When you say ‘third-party payer’ are you referring to my ‘health insurance provider’?” Yes. Words mean things, and we believe in defining things by using the correct words. In today’s healthcare economy, the majority cost of your healthcare is paid for by someone else—a third-party—who either is your employer or are your neighbors (via taxpayer dollars). Today’s “health insurance” is not insurance

What do you mean by “third-party payer”? Read More »

Scroll to Top