Resources

Policies

Prescription Refill Policy

The preferred method for requesting a prescription refill is through the patient’s portal account. If you are unable to use the patient portal, a refill request message can be left on our “prescription refill” extension. Refill requests—especially those for controlled substances—require 2 business days to be processed. Please do not page the on-call provider for a prescription refill […]

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Resources

What do you mean by “third-party payer”?

“When you say ‘third-party payer’ are you referring to my ‘health insurance provider’?” Yes. Words mean things, and we believe in defining things by using the correct words. In today’s healthcare economy, the majority cost of your healthcare is paid for by someone else—a third-party—who either is your employer or are your neighbors (via taxpayer dollars). Today’s “health insurance” is not insurance

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Policies

Appointment Policy

All clinic visits are by appointment only. An appointment reserves a time slot in our schedule to address the specific need(s) you gave as the reason(s) for the visit. We ask that you respect other patients’ time by arriving 10 minutes ahead of your appointment time to ensure you are checked in and ready to begin

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