Resources

Policies

Discharge Policy

We strive everyday to make our clinic a warm and welcoming place for all of our patients and their families. A sick child stresses not only himself, but the entire family—so we understand that people are not always at their best when they visit. However, grace and patience do have their limits. And, we acknowledge […]

Discharge Policy Read More »

Policies

Prescription Refill Policy

The preferred method for requesting a prescription refill is through the patient’s portal account. If you are unable to use the patient portal, a refill request message can be left on our “prescription refill” extension. Refill requests—especially those for controlled substances—require 2 business days to be processed. Please do not page the on-call provider for a prescription refill

Prescription Refill Policy Read More »

Resources

What do you mean by “third-party payer”?

“When you say ‘third-party payer’ are you referring to my ‘health insurance provider’?” Yes. Words mean things, and we believe in defining things by using the correct words. In today’s healthcare economy, the majority cost of your healthcare is paid for by someone else—a third-party—who either is your employer or are your neighbors (via taxpayer dollars). Today’s “health insurance” is not insurance

What do you mean by “third-party payer”? Read More »

Scroll to Top