Resources

Policies

Appointment Policy

All clinic visits are by appointment only. An appointment reserves a time slot in our schedule to address the specific need(s) you gave as the reason(s) for the visit. We ask that you respect other patients’ time by arriving 10 minutes ahead of your appointment time to ensure you are checked in and ready to begin […]

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Policies

Discharge Policy

We strive everyday to make our clinic a warm and welcoming place for all of our patients and their families. A sick child stresses not only himself, but the entire family—so we understand that people are not always at their best when they visit. However, grace and patience do have their limits. And, we acknowledge

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Policies

Prescription Refill Policy

The preferred method for requesting a prescription refill is through the patient’s portal account. If you are unable to use the patient portal, a refill request message can be left on our “prescription refill” extension. Refill requests—especially those for controlled substances—require 2 business days to be processed. Please do not page the on-call provider for a prescription refill

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